Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-finance.dreamdwellings.net (hereinafter referred to as “Mercedes Finance” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • European Union’s General Data Protection Regulation (GDPR)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Comprehensive Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy covers all aspects of our online presence, including our website at https://mercedes-finance.dreamdwellings.net, mobile applications, services, and products offered through these platforms. However, please be advised that this policy does not extend to third-party websites, applications, or services accessible through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices when users:

  • Utilize our applications and services as authorized users.
  • Visit any of our websites linked to this Privacy Statement.
  • Receive communications from us via email, calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal information to provide and improve our services, which includes:

  • Account Information: Details related to your account creation and management.
  • Payment Information: Card details, billing addresses, and transaction records for processing payments.
  • Financial Information: Income, savings, and investment data provided for financial analysis.
  • Purchase Information: Products or services bought from us, including quantities and purchase dates.
  • Mobile Device Identifiers: Unique device IDs, app usage data, and mobile network information.
  • Location Data: Geolocation data provided when you use our location-based services.
  • Feedback: Comments, reviews, and responses to surveys or feedback forms.
  • Social Media Information: User profiles, posts, and interactions from social media platforms (if publicly shared).
  • Product Information: Preferences, ratings, and reviews related to our products.

We gather this data through direct user input, automated systems, and third-party sources who provide us with aggregated or de-identified information for specific purposes.

Cookies

Mercedes Finance uses cookies to enhance your experience on our website and collect analytics data. Cookies are categorized as:

  • Strictly Necessary: Essential for navigating the website and providing services.
  • Preference: Remembering user preferences and settings.
  • Analytics: Tracking website usage and performance, helping us improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as it is necessary for the purpose it was collected or as required by law. Once the purpose has been fulfilled or the legal retention period expires, we securely delete or anonymize the data to ensure your privacy.

Security Measures

Mercedes Finance implements robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and storage.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to our systems.

Children’s Privacy

Our services are not directed at children under the age of 18, and we do not knowingly collect personal information from minors.

Your Rights (Depending on Your Location)

The privacy laws in different jurisdictions grant individuals various rights regarding their personal data:

  • Access: You have the right to request access to your personal information held by us.
  • Rectification: Correct any inaccurate or incomplete data we hold about you.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data under certain circumstances.
  • Restriction: Limit our use and processing of your data in specific situations.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your privacy rights does not negatively impact your relationship with us.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

Mercedes Finance reserves the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this policy periodically for the latest information.

Contact Information

For any inquiries related to privacy, data requests, or unsubscribe requests, please contact us:

We value your trust in our commitment to protecting your privacy. By using our services, you acknowledge the practices outlined in this Privacy Policy.